Terms of Service – VelaDress

Terms of Service

Effective Date: June 2025

1. Acceptance of Terms

By using VelaDress.com, you agree to:

2. Order Processing

All orders require 1-3 business days processing
We reserve the right to cancel suspicious orders
Price errors may result in order cancellation (with full refund)

3. Returns & Refunds

7-day return window from delivery date (must contact [email protected] first)
No returns accepted after 14 days
See full Refund Policy for dress conditions

4. Shipping

Free worldwide shipping
Delivery estimates: 10-15 business days after processing
Customs/duties are customer’s responsibility

5. Intellectual Property

All content (photos, descriptions) is owned by VelaDress. Unauthorized use is prohibited.

6. Account Termination

We may suspend accounts for:

Abusive behavior to staff
Excessive returns (>3 in 6 months)
Fraudulent activity

7. Limitation of Liability

VelaDress is not liable for:

Delivery delays beyond our control
Minor color variations due to screen settings
Incorrect sizing choices

8. Dispute Resolution

Any disputes shall be resolved through arbitration in [Your Country].

9. Changes to Terms

We may update these terms. Continued use constitutes acceptance.

10. Contact Us

Email: [email protected]